Privacy Policy

Effective Date: June 28, 2025.

Introduction and Overview

This Privacy Policy provides a comprehensive description of how Stage Door Network ("Company," "we," "our," or "us") collects, uses, and discloses information about you as well as your rights and choices regarding such information. It applies to any online location controlled by us that links to this Privacy Policy, including the Stage Door Pass website (the "Service").

By using the Service, you agree to our Terms of Service and to our collection, use and disclosure practices, and other activities as described in this Privacy Policy. If you do not agree, discontinue use of the Service.

If you have any questions or wish to exercise your rights and choices, please contact us as set out in the "Contact Us" section.

See additional disclosures if you live in the following regions:

California
Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia
Nevada
EEA, Switzerland, and the UK

Information Collection

A. Information You Provide.

We collect information about you when you use the Service, including information you provide when you register an account, update your profile, access our content, make a purchase, participate in a promotion, contact support, or apply for a job. The categories of information we collect include:

Contact Identifiers: Including your first and last name, email address, postal address, and phone number.
Account Credentials: Including your username, password, password hints, and information for authentication and account access.
Characteristics or demographics: Including your age, gender, and country.
Billing Data: Including your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments.
Payment information: Including your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments. This information is processed by our payment processors.
Profile Data: Including your interests, preferences, and favorites.
Content: Including content within any messages you send to us (such as feedback or questions to customer support) or publicly post on the Service (such as in product reviews, comments, or videos you post, upload, or send to other users). We also collect content within any messages you exchange with other users through the Service (such as if you use any chat functionality).
Personal Contacts Data: including the first and last name, email address, and phone number of your personal contacts. We collect data about your contacts with your consent and in order to fulfill a request by you, such as finding your contacts on the Service or inviting your contacts to join the Service. Such functionality is only intended for U.S. residents. By using this functionality, you acknowledge and agree that both you and your contacts are based in the U.S. and that you have your contacts' consent for us to use their contact information to fulfill your request.
Job Applicant Data: including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions.

Please do not provide any information we do not request.

B. Information from Your Browser or Device.

When you use the Service, we and third parties we work with automatically collect information from your browser or device. The categories of information we automatically collect include:

Internet activity: Including data about features you use, pages you visit, emails and advertisements you view, products and services you view and purchase, the time of day you browse, and your referring and exiting pages.
Device Information: Including data about the type of device or browser you use, your device's operating software, your internet service provider, your device's regional and language settings.
Device Identifiers: Including your IP address and Ad Id (which is a user-resettable identifier associated with your device).
Non-Precise Location Data: Including location derived from an IP address or data that indicates a city or postal code level.

The types of tracking technologies we use to automatically collect this information include:

Cookies: Cookies are browser-based text files which are dropped on your browser when you visit a website, open or click on an email, or interact with an advertisement. There are various types of cookies, including session cookies (which are cookies that expire when you close your browser) and persistent cookies (which are cookies that do not expire until a set expiration date or you manually delete them). Cookies may be first party (which are cookies served directly by us) or third party (which are cookies served by third parties we work with).
Pixels (also known as web beacons): Pixels are code embedded in a service that send information about your use to a server. There are various types of pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contain JavaScript code). When you access a service that contains a pixel, the pixel may permit us or a separate entity to drop or read cookies on your browser, or collect other information about your visit. We may incorporate pixels from separate entities, including Facebook, that allow us to track our conversions, bring you advertising both on and off the Service, and provide you with additional functionality, such as the ability to connect our Service with your social media account.

For further information on how we use tracking technologies for analytics and advertising, and your rights and choices regarding them, see the "Your Privacy Choices" sections below.

C. Information from Other Sources

Business partners that offer co-branded services, sell or distribute our products, or engage in joint marketing or promotional activities.
Third party vendors and related parties we work with in connection with receiving analytics, advertising, security, and fraud prevention services.
Social media platforms with which you interact. For example, when you engage with our content on social media (such as through our brand page or direct messages), we may collect information such as your contact identifiers and any comments you provide. We may also receive additional information from the social media platform that you have authorized the platform to disclose to us. If you publicly reference our Service on social media (such as by tagging us or using a hashtag associated with us in a post), we may use your reference on or in connection with our Service.
Public sources, such as information in the public domain.

Use of Information

We collect and use information in accordance with the practices described in this Privacy Policy. Our purposes for collecting and using information include:

Providing the Service to you. We collect and use information to provide services to you, including to operate the Service, establish and maintain your account, and provide support.
Preventing and addressing fraud, breach of policies or terms, or threats or harm.
Understanding trends, usage, and activities, including through tracking technologies or surveys, to make business and marketing decisions.
Communicating with you about updates, security alerts, changes to policies, and other transactional messages. We also collect and use information to personalize and deliver marketing communications to you, including by email, and, where you opt-in, text.
Personalizing your experience to show you content we believe you will find interesting.
Engaging in direct marketing, promotional communications, and non-personalized advertising.
Gathering analytics to understand trends, usage, and activities such as through Google Analytics.
Providing promotions. Our promotions may be jointly sponsored or offered by other parties. When you voluntarily enter a promotion, we disclose information as set out in the official rules that govern the promotion as well as for administrative purposes and as required by law (e.g., on a winners list). By entering a promotion, you agree to the official rules that govern that promotion, and may, except where prohibited by applicable law, allow the sponsor and/or other entities to use your name, voice and/or likeness in advertising or marketing materials.
Advertising our products and services. Various third parties such as ad agencies, ad networks, publishers, social media platforms, and technology providers may be involved in this process. For example, we place ads on third party publisher websites and social media platforms. These ads incorporate tracking technologies to help serve the ads, measure their performance, detect ad fraud, limit the frequency of ads shown, and provide insights. If you visit our Service after seeing an ad on a third party service, tracking technologies on our Service help us attribute conversions and determine how effectively we use our ad budgets.
Some of the advertising we engage in may be "targeted advertising," which is the practice of showing you more relevant or personalized ads based on your activity collected over time and across non-affiliated services. Targeted advertising often involves us incorporating third party tracking technology into our Service or providing (often hashed) contact or device identifiers to a third party, which then matches common factor between our data and their data (or a partner’s data) to serve ads to you or individuals like you. For example, we incorporate the Meta pixel on our website to serve ads to audiences created by Meta based on the data we provide.
Fulfilling any purpose at your direction.
With notice to you and your consent.

Notwithstanding the above, we may use non-personal information for any purpose to the extent permitted by applicable law. For information on your rights and choices regarding how we use information about you, please see the "Your Privacy Choices" section below.

Disclosure of Information

We disclose the information we collect in accordance with the practices described in this Privacy Policy. The categories of persons to whom we disclose information include:

Service Providers: Many of the third parties we work are service providers that collect and process information on our behalf. Service providers perform services for us such as payment processing, data analytics, marketing and advertising, website hosting, and technical support. To the extent required by law, we contractually prohibit our service providers and contractors from processing information they collect on our behalf for purposes other than performing the services for us, although we may permit them to non-personal information to the extent permitted by applicable law.
Third party vendors and related parties: Some of the third parties we work with independently control the purposes and means of processing your information. For example, we disclose information to ad networks, technology providers, and other third parties that help provide targeted advertising. For these third parties, we encourage you to familiarize yourself with and consult their policies and terms of use.
Affiliates: We disclose information to our affiliates and related entities, including where they act as our service providers or for their own internal purposes.
Partners: We disclose information to our partners in connection with offering co-branded services, selling or distributing our products, or engaging in joint marketing activities.
Public Forums: We disclose information you make public through the Service, such as information in your profile or that you post on public boards. Please think carefully before making information public as you are solely responsible for any information you make public. Once you have posted information, you may not be able to edit or delete such information, subject to additional rights set out in the "Your Privacy Choices" section below.
Merger or Acquisition: We disclose information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale or any other type of acquisition or business combination of all or any portion of our assets, or transfer of all or a portion of our business to another business.
Security and Compelled Disclosure: We disclose information to comply with the law or other legal process, and where required, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also disclose information to protect the rights, property, life, health, security and safety of us, the Service or anyone else.
Facilitating Requests: We disclose information where you direct us to disclose the information.
Consent: We disclose information with notice to you and your consent.
Recipients of viewing information: In certain circumstances, we disclose information about the videos you view on our Service along with other information we have about you, including information you have provided to us (such as your name or address) and information we have automatically collected (such as an IP address, device identifier, or precise location data). By using the Service, you consent to our doing so, including the collection, use, and disclosure as described in our Video Privacy Notice and Consent.

Notwithstanding the above, we may disclose non-personal information to the extent permitted by applicable law. To exercise choice around our disclosures, see the "Your Privacy Choices" section below.

Other Parties

We offer parts of our Service through websites, platforms, and services operated or controlled by other parties. In addition, we integrate technologies operated or controlled by other parties into parts of our Service.

Please note that when you interact with other parties, including when you leave our Service, those parties may independently collect information about you and solicit information from you. The information collected and stored by those parties remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store information in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use

Your Privacy Choices

A. Account Management

You may access, update, or delete certain information that you have provided to us through your account by visiting your account settings. Please note that we will retain and use information about you as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

B. Browser and Device Controls

Cookies and pixels: You may be able to manage cookies through your browser settings. When you manage cookies, pixels associated with such cookies may also be impacted. Please note that cookie management only applies to our website. If you use multiple browsers, you will need to instruct each browser separately. If you delete or reset your cookies, you will need to reconfigure your settings. Your ability to limit cookies is subject to your browser settings and limitations.
Do Not Track: Your browser settings may allow you to automatically transmit a "Do Not Track" signal to online services you visit. Except as required by law, we do not respond to "Do Not Track" signals. For more information on "Do Not Track" visit http://www.allaboutdnt.com.
Third party opt-out tools: Some third parties we work with offer their own opt-out tools related to information collected through cookies and pixels. To opt out of your information being used by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout. We are not responsible for the effectiveness of their tools.
Industry opt-out tools for targeted advertising: Some third parties we work with are part of the National Advertising Initiative or follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising, which offer their own opt-outs tools for targeted advertising. For details, visit https://www.networkadvertising.org/choices/ and https://youradchoices.com/control. We are not responsible for the effectiveness of their tools.

Please be aware that if you disable or remove tracking technologies some parts of the Service may not function correctly.

C. Region-Specific Choice

See additional disclosures regarding your rights to exercise choice if you live in the following regions:

California
Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia
Nevada
EEA, Switzerland, and the UK

D. Communications

E-mails: You can unsubscribe from receiving promotional emails by following the unsubscribe instructions at the bottom of the email, or emailing us at support@stagedoornetwork.com with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt out of transactional messages.
Texts: To stop receiving texts, text “STOP” in response to any text message you receive from us or contact us as set out in the Contact Us section below and specify you want to opt-out of text messages.

Please note that your opt out is limited to the email address and phone number used and will not affect subsequent subscriptions.

Children

The Service is not directed toward children under 13 years old, and we do not knowingly collect personal information (as that term is defined by the U.S. Children's Privacy Protection Act, or "COPPA") from children. If you are a parent or guardian and believe we have collected personal information from children, please contact us as set out in the Contact Us section below. We will delete the personal information in accordance with COPPA

Data Security

We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you.

Retention

We retain information for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements

International Transfer

We are based in the U.S. and the information we collect is governed by U.S. law. If you are accessing the Service from outside of the U.S., please be aware that information collected through the Service may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Service or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, disclosure, and storage of information about you in the U.S. and other jurisdictions as set out in this Privacy Policy. Where required by applicable law, we will provide appropriate safeguards for data transfers, such as through use of standard contractual clauses.

Changes to this Privacy Policy

We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy. Your continued use of our Service indicates your consent to the Privacy Policy then posted. If the changes are material, we may provide you additional notice to your email address.

Contact Us

If you have any questions about our data practices, or experience any difficulty accessing the information in this Privacy Policy, please contact us:

By email: support@stagedoornetwork.com

By telephone: 212-477-8006

By address: 1601 Broadway, 11th Floor, New York, NY 10019 Attn: Stage Door Network

California

The California Consumer Privacy Act ("CCPA"), provides additional rights to California residents. This section addresses those rights and applies only to California residents.

A. Notice of Collection.

Collection: The categories of personal information we have collected in the past 12 months and the categories sources from which the personal information is collected are set out in the Information Collection section above.
Purpose: The specific business and commercial purposes for collecting and using personal information are set out in the Use of Information section above.
Disclosure: The categories of persons to whom personal information is disclosed, including service providers for business purposes, are set out in the Disclosure of Information section above. We disclose the categories of personal information listed in the Information Collection section above to service providers for business purposes.
Retention: For the criteria used to determine the period of time information will be retained, see the Retention section above.
Sales and Shares: Some of our disclosures of personal information may be considered a "sale" or "share" as those terms are defined under California law. A “sale” is broadly defined to include a disclosure for something of value, and a "share" is broadly defined to include a disclosure for cross-context behavioral advertising. We collect, sell, or share the following categories of personal information for commercial purposes: contact identifiers, characteristics or demographics, commercial or transactions information, content, device identifiers, device information, internet activity, non-precise geolocation data, and inferences drawn from any of the above. The categories of third parties to whom we sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioral advertising. We do not knowingly sell or share the personal information of minors under 16 years old who are California residents.

B. Sensitive Personal Information.

Some of the personal information we collect may be considered sensitive personal information under California law. We collect, use, and disclose sensitive personal information only for the permissible business purposes for sensitive personal information under the CCPA or without the purpose of inferring characteristics about consumers. We do not sell or share sensitive personal information.

We collect, use, and disclose this sensitive personal information as necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such goods or services, and for other permissible business purposes under the CPRA.

C. Requests

Verifiable Requests You have the right to:
Know what personal information we have collected about you, specifically have the right to know the categories of sources from which personal information was collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of personal information that we sold, shared, or disclosed for a business purpose, the categories of third parties to whom we disclosed personal information, and the specific pieces of personal information we have collected about you.
Correct inaccurate personal information we maintain about you; and
Delete personal information that we have collected from you.

These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, please email us at support@stagedoornetwork.com. If you have an account with us, we may require you to use the account to submit the request. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request.

Right to Opt-Out. You have the right to opt-out of us selling or sharing your personal information to third parties. To exercise this right, click here to manage your technology preferences or turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension. Please note that when you opt-out through either of the above methods we do not know who you are within our systems, and your opt-out will apply only to information collected through tracking technologies on the specific browser from which you opt-out. If you delete or reset your cookies, or use a different browser or device, you will need to reconfigure your settings. If you are logged into your account when you submit the request, where required by law, we will apply the request to your account. If you want the opt-out to apply to information we have about you in our systems, such as your email address, please also submit a request through our form here (specifying the right you wish to exercise).

D. Authorized Agent.

You can designate an authorized agent to submit requests on your behalf. Except for rights requests made by opt-out signal, we will require written proof of the agent's permission to do so and may verify your identity directly.

E. Right to Non-Discrimination.

You have the right not to receive discriminatory treatment by us for the exercise of any your rights.

F. Shine the Light.

Customers who are residents of California may request (i) a list of the categories of personal information (as that term is defined by Shine the Light) disclosed by us to third parties during the immediately preceding calendar year for those third parties' own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To exercise a request, please write us at the email or postal address set out in "Contact Us" above and specify that you are making a "California Shine the Light Request." We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.

Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Jersey, New Hampshire, Oregon, Texas, Utah, and Virginia.

Data Practices

For residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia, our practices regarding the collection, use, disclosure, and retention of your personal data are set out in the main Privacy Policy above.

Some of our disclosures of personal data may be considered a “sale” under applicable law, which is often defined to include a disclosure for something of value. We also may process your personal data for purposes of targeted advertising. We do not process personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.

Some of the personal data we collect may be considered sensitive personal data under applicable law. We collect sensitive personal data with your consent.

A. Requests

You have the right to exercise choice over your personal data as follows:

Verifiable Requests: You have the right to:
- Confirm whether or not we are processing your personal data, and in some regions, confirm the categories of personal data we have processed;
- Access your personal data;
- Correct inaccuracies in your personal data;
- Delete your personal data;
- Obtain a copy of your personal data that you previously provided to us in a portable and readily usable format
If you are an Oregon resident, you also have the right to receive a list of the specific third parties to which we have disclosed personal data
If you are a Delaware resident, you also have the right to obtain a list of categories of third parties to which we have disclosed your personal data

Sales and Targeted Advertising: You have the right to opt-out of us selling your personal data or processing your personal data for purposes of targeted advertising. To exercise this right, click here to manage your technology preferences or turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension. Please note that when you opt-out through either of the above methods we do not know who you are within our systems, and your opt-out will apply only to information collected through tracking technologies on the specific browser from which you opt-out. If you delete or reset your cookies, or use a different browser or device, you will need to reconfigure your settings. If you are logged into your account when you submit the request, where required by law, we will apply the request to your account. If you want the opt-out to apply to information we have about you in our systems, such as your email address, please also submit a request through our form here (specifying the right you wish to exercise).
Consent: You have the right to revoke consent previously given to us for the processing of your personal data. To revoke consent, write us at the email or postal address set out in the Contact Us section above (specifying the consent you wish to withdraw). If you withdraw consent, you may not be able to receive certain services related to that consent.

Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you.

You have the right to appeal our decision in response to your request. To appeal, please write us at the email or postal address set out in the Contact Us section above and specify what you wish to appeal. We will review and respond to your appeal in accordance with applicable law. If we deny your appeal, you may submit a complaint to your Attorney General as follows:

For Colorado residents: https://coag.gov/file-complaint
For Connecticut residents: https://www.dir.ct.gov/ag/complaint
For Delaware residents: https://attorneygeneral.delaware.gov/fraud/cmu/complaint
For Iowa residents: https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint/complaint-form
For Montana residents: https://dojmt.gov/consumer/
For Nebraska residents: https://www.nebraska.gov/apps-ago-complaints/
For New Hampshire residents: https://www.doj.nh.gov/citizens/consumer-protection-antitrust-bureau/consumer-complaints
For New Jersey residents: https://www.njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx
For Oregon residents: https://justice.oregon.gov/consumercomplaints
For Texas residents: https://oag.my.salesforce-sites.com/CPDOnlineForm
For Utah residents: https://attorneygeneral.utah.gov/contact/complaint-form/
For Virginia residents: https://www.oag.state.va.us/consumercomplaintform

European Economic Area, Switzerland, and United Kingdom

The General Data Protection Regulation ("GDPR") provides additional rights to individuals located in the European Economic Area, Switzerland, and the United Kingdom, (collectively, "Europe"). This section addresses those rights and applies only to those individuals.

A. Roles.

Data protection laws in the distinguish between organizations that process personal data for their own purposes (known as "controllers") and organizations that process personal data on behalf of other organizations (known as "processors"). Company acts as a controller with respect to personal data collected as you interact with our Service.

B. Lawful Basis for Processing.

Data protection laws in Europe require a "lawful basis" for processing personal data. Our lawful bases include where: (a) you have given consent to the processing for one or more specific purposes, either to us or to our service providers, or partners; (b) processing is necessary for the performance of a contract with you; (c) processing is necessary for compliance with a legal obligation; or (d) processing is necessary for the purposes of the legitimate interests pursued by us or a third party, and your interests and fundamental rights and freedoms do not override those interests. Where applicable, we will transfer your personal data to third countries subject to appropriate or suitable safeguards, such as standard contractual clauses.

C. Your Rights.

You have the right to access, rectify, or erase any personal data we have collected about you. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you. In addition, you have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.

To exercise any of these rights, please contact us as set out in the Contact Us section above and specify which right you are seeking to exercise. We will respond to your request within 30 days. We may require specific information from you to help us confirm your identity and process your request.

Please note that we retain information as necessary to fulfil the purposes for which it was collected, and may continue to retain and use information even after a data subject request for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

You also have the right to lodge a complaint with the data protection regulator in your jurisdiction.